Shipping Policy

Domestic Shipping Policy

Shipment processing time

Shipping Policy

At The Pot and Planter, all our products are carefully prepared and shipped to ensure they arrive safely and in perfect condition.

Delivery Lead Times

Please note that delivery lead times vary depending on your location:

Johannesburg: ± 2 weeks

Durban: ± 4–6 weeks

Cape Town: ± 4–6 weeks

Lead times are calculated from the date your order is confirmed and payment is received.

Delivery Method

Orders are delivered via our trusted courier partners. Due to the size and nature of our products, delivery times may vary and occasional delays can occur.

Delivery Address

Please ensure that the delivery address and contact details provided at checkout are correct. The Pot and Planter cannot be held responsible for delays caused by incorrect or incomplete information.

Delivery Costs

Delivery costs are calculated at checkout and are based on your location and the size of your order.

Queries

If you have any questions regarding your order or delivery, please contact us at
hello@thepotandplanter.co.za